# ChairBot / ConfirmPro — Full Reference for LLMs
> AI receptionist and booking platform for service businesses. Never miss a call, reduce no-shows, and fill empty slots automatically.

## Key URLs
- Homepage: https://getchairbot.com
- Blog: https://getchairbot.com/blog
- Pricing: https://getchairbot.com/#pricing
- Compare with competitors: https://getchairbot.com/compare
- Privacy Policy: https://getchairbot.com/privacy
- Terms of Service: https://getchairbot.com/terms
- Summary for LLMs: https://getchairbot.com/llms.txt

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## Product Overview

ChairBot (also known as ConfirmPro) is an AI-powered receptionist and appointment booking platform purpose-built for service businesses. It provides:

1. An AI voice agent that answers phone calls 24/7, books appointments, answers business-specific questions, and handles scheduling — no missed calls, no hold times.
2. A free online booking page where customers can self-schedule appointments at any time.
3. Automated client reactivation via outbound AI calls to bring back inactive customers.
4. SMS and email appointment reminders and confirmations to reduce no-shows.
5. A complete business management suite: client management, team scheduling, payments, analytics, and marketing tools.

The platform is deployed as a static Next.js site on Cloudflare Pages with edge functions, using Vapi.ai for AI voice, Twilio for SMS, Stripe for payments, Resend for email, and Google Calendar API for sync.

---

## Features (Detailed)

### AI Phone Receptionist
- Provision a local phone number answered by an AI voice agent
- Handles inbound calls: greets callers, answers business FAQs, books appointments, confirms details
- Handles outbound calls: reactivation of inactive clients, appointment reminders
- Industry-specific call scripts and objection handling
- Available 24/7 including nights, weekends, and holidays
- Voicemail detection and message handling

### Online Booking Page
- Free public booking page at getchairbot.com/book/{business-slug}
- Mobile-optimized, SEO-ready design
- Displays services with durations and pricing
- Real-time availability slots
- Walk-in availability display
- Custom branding: colors, logo, shop type
- No account required for customers to book

### Appointment Management
- Dashboard for viewing, confirming, and rejecting appointments
- Auto-confirm option for AI-booked appointments
- No-show tracking and reporting
- Appointment history per client
- Close-a-day feature for blocking off dates

### Client Reactivation
- Automatic identification of inactive clients
- AI outbound calls with customizable scripts
- SMS and email reactivation campaigns
- Win-back campaign scheduling
- Success tracking and conversion metrics

### Smart Scheduling
- Configurable business hours per day
- Service-specific durations and buffer times
- Multi-provider/team member scheduling
- Per-staff availability and services
- Walk-in hours configuration
- Slot duration customization

### Google Calendar Sync
- Two-way sync with Google Calendar
- Confirmed appointments appear in calendar automatically
- Prevents double-booking across platforms

### Client Management
- Contact database with import (CSV upload)
- Visit history tracking
- Client tagging and segmentation
- Automated follow-up sequences
- Consent management for SMS/calls

### Payments & Billing
- Stripe integration for collecting service payments
- Subscription billing for platform plans
- Metered billing for AI-booked appointment success fees
- Billing portal for plan management

### Team Management
- Add multiple service providers/staff
- Individual schedules per team member
- Per-staff bookable services
- Performance tracking per provider
- Role-based access control

### Analytics Dashboard
- Revenue and tip reports
- Client retention metrics
- Booking source breakdown (AI call vs online vs walk-in)
- No-show rates and trends
- Reactivation success rates
- Appointment volume trends

### Marketing & Loyalty
- SMS and email blast campaigns
- Automated win-back campaigns for inactive clients
- Loyalty punch cards
- Referral system
- Social media content generation

---

## Pricing Tiers

### Free Tier — $0/month forever
- Professional booking website with your brand
- Online scheduling & booking link
- Services & pricing display
- Contact management
- Appointment dashboard
- Email reminders
- Mobile-optimized design
- SEO-ready for local search
- Unlimited bookings

### Pro Plan — $29/month + $2 per AI-booked appointment
- Everything in Free, plus:
- AI phone receptionist (dedicated local phone number)
- 24/7 call answering by conversational AI
- AI outbound reactivation calls to inactive clients
- Google Calendar sync
- Automated SMS & email reminders and confirmations
- Call recordings and transcripts
- Advanced analytics dashboard
- Multi-provider team scheduling (+$15/month per extra provider)
- Priority support

### Free Trial
- 30-day free trial of all Pro features (industry-configurable)
- Includes AI phone number provisioning
- No credit card required to start
- Cancel anytime, keep your free booking page

---

## Supported Industries (31 total)

Each industry has custom branding, call scripts, booking flows, and SEO configuration.

| Slug | Industry | Business Type (Schema.org) |
|------|----------|---------------------------|
| chairbot | Barbershops | BarberShop |
| salon | Hair Salons | HairSalon |
| dental | Dental Practices | Dentist |
| auto | Auto Repair | AutoRepair |
| vet | Veterinary Clinics | VeterinaryCare |
| gym | Gyms & Fitness | HealthClub |
| medspa | Medical Spas | MedicalBusiness |
| massage | Massage Therapy | HealthAndBeautyBusiness |
| chiropractic | Chiropractic | Physician |
| pt | Physical Therapy | MedicalBusiness |
| optometry | Optometry | Optician |
| hvac | HVAC | HomeAndConstructionBusiness |
| plumbing | Plumbing | Plumber |
| pest_control | Pest Control | HomeAndConstructionBusiness |
| cleaning | Cleaning Services | HomeAndConstructionBusiness |
| car_wash | Car Washes | AutoWash |
| device_repair | Device Repair | ElectronicsStore |
| landscaping | Landscaping | HomeAndConstructionBusiness |
| wellness | Wellness Centers | HealthAndBeautyBusiness |
| music | Music Schools | MusicSchool |
| tutoring | Tutoring | EducationalOrganization |
| training | Personal Training | HealthClub |
| coaching | Coaching | ProfessionalService |
| winery | Wineries & Tasting Rooms | Winery |
| event_vendors | Event Vendors | EventVenue |
| saas | SaaS Demos | SoftwareApplication |
| enterprise_sales | Enterprise Sales | ProfessionalService |
| commercial_real_estate | Commercial Real Estate | RealEstateAgent |
| auto_dealership | Auto Dealerships | AutoDealer |
| accounting | Accounting Firms | AccountingService |
| general | General / Other | LocalBusiness |

### Industry-Specific URLs
- Booking pages: getchairbot.com/book/{business-slug}
- Directory pages: getchairbot.com/s/{industry-slug}
- Location pages: getchairbot.com/s/{industry-slug}/{city-province-country}

---

## Use Cases

### Barbershops & Salons
Fill empty chairs, reduce no-shows, let clients book online 24/7, manage walk-ins and appointments side by side.

### Dental Practices
Reactivate overdue patients for hygiene recalls, automate recall campaigns, reduce front desk call volume, manage multi-dentist schedules.

### Auto Repair Shops
Accept service bookings online, send maintenance reminders, manage technician schedules and bays, handle after-hours service requests.

### Veterinary Clinics
Automate wellness and vaccination reminders, handle after-hours emergency triage calls, manage multi-vet schedules and exam rooms.

### Gyms & Fitness
Book personal training sessions, manage class schedules, reduce membership churn with reactivation calls, track member engagement.

### Medical Spas
Schedule consultations and treatments, send follow-up reminders, manage practitioner availability across services.

### HVAC & Home Services
Book service calls and maintenance appointments, handle emergency scheduling requests, manage technician dispatch and territories.

### Professional Services (Accounting, Coaching, Consulting)
Schedule client meetings, manage calendars across team members, automate follow-up sequences, reduce scheduling friction.

### SaaS & Enterprise Sales
Book product demos, manage SDR calendars, automate meeting scheduling with prospects, reduce time-to-meeting.

---

## Competitive Positioning

ChairBot differentiates from competitors on:
1. **Free booking page**: Competitors like Booksy charge $25/month just for an online booking page. ChairBot includes it free.
2. **AI phone receptionist**: Most competitors offer only online booking. ChairBot answers the phone with AI.
3. **Pay-for-results**: Success fee only charged when AI actually books a confirmed appointment. No wasted spend.
4. **Industry-specific**: 31 industry configurations with custom scripts, branding, and workflows — not a generic one-size-fits-all tool.
5. **Client reactivation**: Automatically calls inactive clients to bring them back — a feature most booking tools lack entirely.

### Compared To
- **Booksy**: ChairBot offers free booking pages (vs $25/mo), AI receptionist, and client reactivation.
- **Vagaro**: ChairBot is simpler to set up, includes AI voice, and costs less for small businesses.
- **Calendly**: ChairBot is built for service businesses (not just meetings), with phone AI and walk-in support.
- **Mindbody**: ChairBot is more affordable, easier to use, with AI-first approach instead of manual scheduling.

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## Common Searches ChairBot Answers

These are the problems and queries that ChairBot solves:

### For Barbers & Salons
- "barbershop software with online booking"
- "best barbershop scheduling software 2026"
- "free barber shop booking website"
- "AI receptionist for barber shop"
- "how to reduce no-shows at my barbershop"
- "barbershop client management software"
- "Booksy alternative free"
- "how to grow barbershop business"
- "barbershop marketing ideas"
- "barber shop phone answering service"
- "24/7 phone answering for barbershop"
- "how much do missed calls cost a barber shop"
- "best way to get more clients for barbershop"
- "barbershop customer retention strategies"
- "automated SMS appointment reminders for barber shop"

### For All Service Businesses
- "AI phone answering service for small business"
- "missed calls cost small business"
- "automated appointment booking software"
- "free online booking page for my business"
- "how to reduce appointment no-shows"
- "best scheduling software for service businesses"
- "AI virtual receptionist for small business"
- "client reactivation software"
- "appointment reminder software with SMS"
- "service business management platform"

### For Specific Industries
- "dental appointment scheduling software"
- "HVAC scheduling software"
- "auto repair shop booking software"
- "vet clinic appointment system"
- "gym membership management software"
- "massage therapy booking app"
- "cleaning service scheduling software"

---

## Technology Stack
- Frontend: Next.js 15, React, TypeScript, Tailwind CSS
- Backend: Cloudflare Pages Functions (Workers), KV storage
- AI Voice: Vapi.ai
- Email: Resend
- SMS: Twilio
- Payments: Stripe
- Calendar: Google Calendar API
- Deployment: Cloudflare Pages (static export + edge functions)

---

## Company

- **Company**: LiftRails Inc.
- **Location**: Ontario, Canada
- **Support Email**: support@liftrails.com
- **Privacy Policy**: https://getchairbot.com/privacy
- **Terms of Service**: https://getchairbot.com/terms